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Privacy Issues
in the Workplace
E-Mail Privacy in the Workplace--
In October 1994, the case of Smyth vs. Pillsbury brought the issue of Internet laws in the workplace to the forefront of legal issues. When Smyth attained a position at Pillsbury, he was assured that he would receive complete privacy when he used the Internet or e-mail. However, the contents of a particular e-mail sent by Smyth were deemed a threat to the company. As a result, Smyth was fired from the Pillsbury Company when employers intercepted the inappropriate e-mails he wrote about the company.
Pillsbury claimed that it was looking out for its best interest and did not want the risk of having employees send incriminating messages about the Pillsbury Company to strangers. Smyth claimed that it was a "wrongful discharge" and took Pillsbury to court because he felt violated of his privacy. (Ibid, "Development in Litigation.")
Pillsbury argued that "the company's interest in preventing inappropriate and unprofessional comments or even illegal activity over its e-mail system outweighs the privacy interest the employee may have in those comments." Pillsbury felt that it was not liable because Smyth voluntarily logged onto the network to access his e-mail, which is controlled by the company's server. Pillsbury felt it had the right to read Smyth's e-mails because the company warned Smyth that they would intercept questionable electronic communications.
It is possible that Smyth was not aware of the precautions because employees often overlook boilerplate warnings. Although the court had knowledge that Pillsbury promised Smyth that whatever he did on the computer would be private, the court thought that "a reasonable person would [not] consider the defendant's interception of these communications to be a substantial and highly offensive invasion of his privacy." In other words, the court ruled that whether or not employers state it, it should be apparent that companies have control of anything within their property, including access to information on computers that are connected to their company network. (Ibid.)
As a result, the judge ruled the Pillsbury Company not guilty.
The central argument that employees use pertains to the Fourth Amendment of the Constitution:
"The right of people to be secure in their persons, papers, and effects, against reasonable searches and seizures, shall not be violated, and no warrants shall issue, but upon probable cause, supported by Oath or affirmation, and particularly describing the place to be searched, and persons or things to be seized."(Charles Morgan, McGill Law Journal)
The Fourth Amendment states that people have a right to privacy of any property that they own. The Fourth Amendment pertains to Internet use in the workplace when employees, (believing that they are entitled to privacy in the workplace) are violated of their privacy by their employer. Some employees consider this unconstitutional. It is difficult, however, to determine whether an employee is truthfully unaware that the employer has the right to invade the privacy of an employer when necessary, such as the case of Smyth vs. Pillsbury.
Personality Rights Law--
The Fourth Amendment influenced Louise Brandeis and Samuel Warren to write a draft of the Personality Rights Law, in the Harvard Law Review in 1890. Privacy Rights are entitled to all "Territorial or spatial privacy, personal privacy, and informational privacy." The exact laws were created so "individuals could protect their privacy from the prying eyes of the media, specifically tabloid press" and to protect personal property.
Although property rights were created as relevant to all aspects of society, it is crucial to point out that they were constructed prior to the establishment of the Internet. As a result, the core of what is mentioned in the draft of the Privacy Rights is focused on the right to privacy at home: "Territorial claims were originally, legally, and conceptually tied to property, which meant that legal claims to privacy are largely confined to the home." Therefore, a lot of the points addressed in the draft of the Privacy Rights are too general to pertain to laws required for Internet use, primarily in the work place. (Ibid.)
Advanced Technology Creates
Inconsistency in Privacy Laws
The advancement of technology created inconsistency in privacy laws, which resulted in the promulgation of other Acts, which centered on Internet access. Many rules that have recently been created fall under the realm of the Electronic Communications Privacy Act.
Title I Loophole
Title I says that it is against the law for someone to intercept any form of communication on the Internet without the permission of individuals: " . . . It is unlawful to intercept the contents of an electronic communication when the intercepting party has obtained consent of one of the parties to the communication." (Amy Kogers, Journal of Technlogy Laws and Policy)
The Act claims that it is acceptable to intercept messages if it is specifically done to verify the parties that take part in the transfer of electronic communication. Therefore, it only becomes a violation when the third party reads the contents of the transfer. However, a contradiction arises because Title I also states that interception of electronic communication (even if the contents are read) is not a violation of Title I, if the employer intercepts the employee's electronic transfers on a regular basis.
Under Title I, interception can only be violated in the transfer of electronic communication. Therefore, the use of e-mail is not protected under Title I, because the transfer of e-mail takes seconds, which does not give anyone enough time to "intercept" the message. Instead, e-mails are usually stored on a general server that can be easily accessed by anyone connected to the server.
Title II Had The Best Intentions . . .
Title II is intended to have more relevance to the privacy rights that employees have when using e-mail: " . . . an employer, assuming provider status, is free to access stored e-mail messages and other electronic communication irrespective of the nature (personal or professional) of the message and without regard to whether the employer has first received the employee's consent." However, this contradicts the purpose of the Act because the Act is intended to give employees some rights to privacy on the Internet, yet at the same time, it takes electronic communication privileges away from employees. (Ibid.)
Third Time's Not The Charm, Either!
Therefore, it seems as though Title II is useless in controlling Internet access in the work place, specifically with electronic mail. As a result, Title III was created in 1986 "to include all forms of electronic communication, including e-mail." However, this law does not address employees who use e-mail in the workplace. (Ibid.)
American Common Law Privacy Torts American Common Law Privacy Torts also fall into the category of the Electronic Communications Privacy Act. The tort has three subcategories that determine whether employers have the right to control their employees electronic message transfers.
The first part of the tort refers to "placing a person in a false light" that causes people's perception to stray from the truth. The second part of the tort talks about the misuse of a person's name in an incriminating manner. The third and fourth laws in the tort are about "publication of private facts and unreasonable intrusion into the seclusion of another." (Ibid.)
Privacy Torts benefit the employer rather than the employee because they protect employers against Titles I and II. For instance, an employer can avoid a lawsuit, despite the violation of Title I or II, because one aspect of the tort says, "If an employer does not disclose private information learned while monitoring employees, it will avoid liability..." (Ibid.)
Employers Need to Establish Ground Rules
Because all the laws created to control the use of the Internet in the workplace contradict to each other, it is crucial for companies to establish their own policies and notify employees.
First, employers must decide whether or not they will allow employees to go on-line for personal use. If the company allows employees to go on-line, but wants to restrict people from using the Internet for non-work related purposes, then the employer must state (preferably in a written document) that all Internet use "must" or "will" be in the company's best interest.
In order to get the message across to all employees, it is wise for companies to refrain from using the word "should." By using "should" it "implies flexibility and leniency in the policy." However, "it is unrealistic for a company, particularly a large company, to expect all employees to refrain from any personal activity on such systems." Also, the company is at risk for lawsuits if they discriminate against one employee (by monitoring their Internet use) and not another. (Ibid.)
If the employer allows workers to use the Internet, they should specify the time when personal Internet use is accessible to workers. A possible time to use the Internet at work for personal messages would be during lunch. However, employees must know that if they forward a personal message to anyone that relates to the company, it might unintentionally fall into the wrong hands. Nonetheless, the person who initially sent the message is responsible.
Companies Should Caution and Educate Employees--
Companies should notify employees that anonymous messages and messages that are erased on their personal computers still remain on the company's main server and the company can use it as evidence to incriminate someone. Therefore, employees should not mention the company's name in e-mails, especially if it is accessed from work. Because there are many regulations, companies should post all of them on the same page and accept employment upon the signature of the document.
Furthermore, companies should create a system in which a warning will appear on the computer screen to caution employees.
The Internet has Positive Effect
on the Global Economy
Statistics show that the United States alone has created more jobs due to the expansion of technology, particularly the Internet. As a result, more goods are produced and demand increases. Companies exchange ideas with other companies or can be assessed by consumers, through the Net. With the Internet, businesses have a greater chance of success. In addition, consumers can easily request certain items or purchase goods from their homes. Both the World Wide Web and customers save time. Therefore, the more time a corporation saves, the more efficient they can be in brainstorming new ideas (slogans, products, etc.) to attract demand and thus, create capitol.
Despite the positive aspects of the World Wide Web, provisions need to be made to police companies and consumers who use the Net. Laws must be made to make companies refrain from dominating the market, which can destroy the economy. Provisions are also necessary to regulate employeesÕ non-work related use of the Internet and determine rights employees have to access their employees' personal transactions. Consumers must also be regulated when using the Internet to deter them from committing fraud. Thus, for the most part, the Internet strengthens the economy. However, certain laws must be created to regulate Internet use and therefore, protect the economy.
Resources
Headliner Survey- Financial Times, Response Database Services, Inc., November 1, 2000
See lexis-nexis/universe.
Lexis-Nexis Academic Universe, November 4, 2000
See http://www.Internetindicators.com .
Ibid.
See DeAnna Causey Kriege of Verizon, Verizon Information Services, November 3, 2000
lexis-nexis.com/universe
Ibid.
Faces Behind the Internet Economy-Infrastructure Indicator, November 4, 2000
http://www.Internetindicators.com. or
http://www.covad.com. or
Suluh Lukoskie, Case Studies
See http://www.trivnet.com. or
slukoskie@covad.com. or
Ibid.
Pete Engardio and Catherine Belton, Week International Editions, "Global Capitalism," McGraw-Hill Companies, Inc., 2000
Thomas Smending Lofft and Ruth Hillbro, The John Marshal Journal of Computer & Information Law, "Moving with Change: Electronic Signature Legislation as a Vehicle for Advancing E-commerce," The John Marshall Law school, 1999
Ibid. The Core Legislative Concern: Electronic and Digital Sign
Ibid. The Fundamental Legal Issues Raised by E-commerce
Ibid. The Legislative Response
Ibid. The Proper Role of Technology Neutrality
Amy Kogers, Journal of Technology Laws and Policy, "You Got Mail, But Your Employer Does Too: Electronic Communication and Privacy in the 21st Century Workplace," Journal of Technology Law and policy, 2000
Amy Kogers, Journal of Technology Laws and Policy, "You Got Mail, But Your Employer Does Too: Electronic Communication and Privacy in the 21st Century Workplace," Journal of Technology Law and policy, 2000
Ibid.
"The Use and Importance of Electronic Communication In TodayÕs Workplace"
Ibid. "Development in Litigation"
Charles Morgan, "Employer Monitoring of Employee Electronic Mail & Internet Uses", McGill Law Journal, 1999
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